Please note that all prices and vintages are subject to change and availability

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Shop Terms of Use

  • LA COTTE INN is a business in the wine industry that produces and sells wine.

    Company information

    This website and web shop are run by LA COTTE INN based in South Africa trading as LA COTTE INN. LA COTTE INN and can be contacted at Email: info@lacotte.co.za Telephone: +27 (0)21 8763775

    Age restriction

    LA COTTE INN is committed to responsible drinking. By visiting and using this section on our website, you confirm that you are of legal drinking age. Please drink responsibly | ara.co.za

    General

    These terms and conditions apply to any and all orders placed with LA COTTE INN. Please read these terms and conditions carefully as the affect your legal rights and liabilities and set out the terms under which LA COTTE INN makes products available to you. It is expressly implied that by buying any product from LA COTTE INN, you accept these terms and conditions.

    Pricing

    All local prices quoted include VAT currently at 15%, but exclude delivery charges (where applicable) which are calculated at point of sale. Prices quoted are per bottle or per case, as indicated. LA COTTE INN reserves the right to vary prices at any time, without notice. All private sales to non South African Residents will be subject to VAT unless shipped through a recognized shipping agent or courier service.

    Availability

    All wines listed are subject to availability. In the unlikely event that a wine is not available, we shall contact you to recommend alternatives. You are then entitled to accept the alternative or cancel your order.

    Acceptance

    We shall acknowledge your order via email. We reserve the right to refuse any order or application at our discretion. No wine will be sold to anyone under the South African legal drinking age.

    Delivery

    Subject to availability and receipt of payment, delivery will be made to your door at the address specified on your order or application form. Delivery will be made by arrangement with the buyer, on a date indicated as suitable by the buyer or member. Delivery charges will be levied to international destinations. Shipping rates depend on the location of the delivery and the number of bottles purchased. For a quote on international shipping rates, please contact info@lacotte.co.za. All deliveries made in South Africa will be by road freight directly to your door. All goods must be signed for on delivery. If no one is available at the address when the delivery is attempted, the goods will be retained by the courier, in which case notification of the attempted delivery will be given. Should the wine order be returned to LA COTTE INN, any further delivery attempts will be at your cost. We will not be liable for any loss occasioned by any delay in the delivery of any order.

    Insurance

    Our products are insured to the point of delivery.

    Cancellation

    An order is considered cancelled once you have notified LA COTTE INN of such cancellation and you have received our confirmation thereof. Cancellation of in-stock items is only possible if the stock has not left our premises. Should we be unable to effect payment with credit card details given, this order will be cancelled. Orders may be cancelled by email to info@lacotte.co.za

    Returns

    LA COTTE IN guarantees the quality of all products supplied, and your satisfaction is our foremost priority. If for any reason you are dissatisfied with your order or the quality of our products, please contact us and return the products within the stipulated 14 days’ period. If we find that the items were faulty in any respect when delivered to you, we will refund you the price of the item(s) as well as the cost of delivery and return of the items, within 30 days of our receipt of the returned items.You will be deemed to have accepted the order should you not return the products within the 14 days’ period.

  • Website terms of Use

    Shop terms of Use

    Privacy Statement

    Cookie Statement

     

    Payment

    Payment will only be accepted by EFT into our bank account.

    Customer Privacy policy

    LA COTTE INN takes all reasonable steps to protect the personal information of users. For details, kindly view our Privacy Statement

    Merchant Outlet country and transaction currency

    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

    Liability

    LA COTTE INN’s liability to you in connection with or arising from any order will be limited to a maximum of the price charged for the relevant items, our delivery charges and any reasonable and necessary return costs arising from the order.

    Country of Domicile

    These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. The courts of the Republic of South Africa shall have exclusive jurisdiction to determine any dispute connected with any orders placed with LA COTTE INN. If any of these terms or conditions are held by a court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, then such terms or conditions will be regarded as severable, and will not affect the validity of the remaining terms and conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

    Variation

    LA COTTE INN may, at its sole discretion, change these terms and conditions or any part thereof at any time without notice. However, the terms and conditions published here at the time when a specific order is placed will govern that specific order and all matters incidental to the specific order, notwithstanding any amendments which LA COTTE IN may subsequently make to these terms and conditions.

    Customer Service

    Contact us should you have any questions, suggestions or comments. We appreciate your patronage and strive to provide you with exceptional service.